The system will automatically refund all cancelled calls and requests in full. You will receive an email from firstname.lastname@example.org with a receipt. Please check your spam folder.
Please note that it may take up to 7 business days for the refund to be reflected in your statement, although most refunds are processed in less time.
If you do not see a refund in your bank account after 7 business days, please contact us at email@example.com to resolve the situation.